As the Director of Operations for DKI Canada, Shaun plays a leading role in establishing processes to create exceptional customer service while accomplishing the organization’s performance goals. During his 25 years in the property restoration industry, Shaun has held senior management positions for a large property restorer before becoming a DKI Member owner/ operator. 

Shaun holds IICRC Master Designations in Water Restorer, Fire and Smoke Restorer and Textile Cleaner as well as a Diploma in Architectural Design. He is passionate about continuous improvement and driving positive customer outcomes.

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