Project Manager
Job Description
The Project Manager responds rapidly and efficiently to residential and commercial insurance losses within the Squamish area. The successful candidate will be a leader within the organization and is accountable for the achievement of sales, performance and customer experience goals. As Project Manager, you will spend a good deal of time in the field to see your projects are properly completed. The position is located at our 𝐒𝐪𝐮𝐚𝐦𝐢𝐬𝐡 branch.
Responsibilities
• Attend and manage emergency situations as required to produce a scope of work needed to achieve safe / dry conditions after an emergency event.
• Perform a post-completion site visit to ensure that drying and other remediation standards have been met to company and industry standards.
• Prepare timely, fair and accurate estimates either through coordination with our Xactimate Team or other through the use of stand-alone estimates for emergency services, repair and content remediation/storage work.
• Communicate with insured, tenants, owners, property managers, adjusters, brokers and other stakeholders in a timely and effective fashion.
• Oversee project deliverables and monitor progress from start to finish.
• Manage timelines to ensure projects are completed on time.
• Manage costs to ensure projects are completed on budget.
• Work with your project coordinator to prepare files for invoicing in an accurate and timely fashion.
• Assist the accounting staff with unpaid invoices including following up with customers
• Ensure client satisfaction on all projects.
• Build and foster relationships with clients and vendors.
• Working with your project coordinator, maintain job management software requirements including entry of dates, journal notes and estimate uploads.
• Comply with established organizational workflow procedures.
• Have flexibility to respond to 24-hour emergency restoration and mitigation calls when participating on on-call rotation
Job Requirements
• Existing experience in project management preferably within the property damage restoration industry
• IICRC Certified - WRT, FSRT, AMRT
• Xactimate Level 2
• Proficient in Microsoft Office, Xactanalysis, Xactimate and DocuSketch
• Knowledge of both Commercial and Residential construction
• Xactimate estimating experience – Level 2
• Excellent working knowledge of insurance industry
• Strong planning and organizational skills
• Excellent communication and presentation skills
• Goal oriented, strong values
• Customer focused
• Valid BC driver's license required