As the Senior Vice President of Operations, Natasha oversees multiple facets of the organization: innovation, operations and procurement. She is responsible for driving stakeholder engagement and delivering national consistency through operational excellence. Natasha leads the team to develop processes that allow DKI Canada to meet and exceed service level objectives. She brings a wealth of knowledge, with over 18 years experience in the insurance industry. Her experience spans from a national carrier, to one of the largest Independent adjusting companies in Canada. Through her career, she has held a variety of positions from Claims Adjuster, Claims Supervisor, Analyst, Key Account Manager and Director, Insurer Management Services.
Natasha holds a Bachelor of Commerce, Honours from Queens University and is working towards her CIP designation.