In her role as Vice-President, Corporate Accounts, Felicia is responsible for developing and enhancing relationships and partnerships with national and regional insurers. Felicia maintains strong relationships with clients, with a focused interest in network development, new business generation and enhancing organic growth opportunities with insurers. Dedicated to customer service excellence, she understands our clients are the most valuable strength of DKI Canada.
An accomplished insurance professional with over 34 years in the insurance industry, Felicia’s extensive knowledge is combined with a background in claims adjusting, client services and account management. Her business development expertise drives strategies and growth and delivers true value to all stakeholders.
Felicia holds a Chartered Insurance Professional designation from the Insurance Institute of Canada (CIP) and a Canadian Sales Professional designation with honours (CSP).