
Regional Business Development Director - West
Job Description
· 5+ years’ experience in consultative sales is required, preferably in the insurance or property restoration industry
· Strong self-starter that enjoys working in a fast-paced, competitive environment
· Exceptional communication skills: written, verbal and presentation
· "Roll-up-your-sleeves" entrepreneurial attitude
· High attention to detail and a focus on fact-based decision making
· Strong computer skills, proficiency in Office applications, Web conferencing tools and experience with common presentation and account management software
Responsibilities
· 5+ years’ experience in consultative sales is required, preferably in the insurance or property restoration industry
· Strong self-starter that enjoys working in a fast-paced, competitive environment
· Exceptional communication skills: written, verbal and presentation
· "Roll-up-your-sleeves" entrepreneurial attitude
· High attention to detail and a focus on fact-based decision making
· Strong computer skills, proficiency in Office applications, Web conferencing tools and experience with common presentation and account management software
Job Requirements
Key Account Management
- Operate as the lead point of contact for all matters specific to accounts assigned.
- Build and maintain strong, long-lasting customer relationships with insurance carriers and new business partners
- Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Forecast and track key account metrics
- Assist with high severity requests or issue escalations as needed
- Work regionally with existing named accounts to identify additional sales opportunities by cross/up selling DKI Canada services.
- Develop plans to promote DKI Canada services according to named account’s needs and decision-making process.
- Maintain high degree of account maintenance activity and communication with all named accounts (i.e. schedule regular meetings with customer).
- Ensure that named accounts’ expectations of DKI Canada are communicated throughout the organization and region
New Account Development
- Identify account opportunities according to objectives outlined in National / Regional Plan.
- Managing the complete business development lifecycle from lead generation through to opportunity qualification, presentation, price negotiation and close
- Build a sales pipeline to ensure sales targets are achieved and where possible, exceeded
- Develop and deliver sales presentations to potential clients
- Adhere to sales process and provide accurate reporting to management using CRM.
- Participate in Regional and National Sales meetings
- Manage day to day sales activity
- Detailed knowledge of the service offerings and competitive environment
- Identifying and reporting on marketing opportunities
- Provide monthly territory updates including forecasting
- Other tasks and duties as assigned by management
Marketing Plan & Budget
- Work with Regional Members to develop and implement an annual Marketing Plan and budget
- Stay up to date of changes and trends within the industry including customers and competition
- Supervise the Marketing Plan and maintain expenses within budget
Marketing Support
- Attend trade shows, seminars, regional meetings at the direction of management.
- Promote and co-ordinate attendance at trade shows, seminars, regional meetings
- Research and secure regional speaking opportunities where possible.
- Plan, coordinate and deliver DKI Canada training courses as required, according to the National / Regional Plan.
- Assistance with RFI / RFP relating to Regional / National proposals.
Reporting / Communication
- Submit monthly, quarterly and annual reports at the direction of management.
- Attend national marketing committee and annual members meetings
- Document all sales activity and success in closing key account opportunities
- Utilize reporting tools to provide reports to clients as needed or directed or to members to support delivery of objectives and performance targets
- Must meet the company’s monthly and quarterly targets and KPI’s