Regional Business Development Director - West

Job Description

Posted on: 
August 15, 2023

· 5+ years’ experience in consultative sales is required, preferably in the insurance or property restoration industry

· Strong self-starter that enjoys working in a fast-paced, competitive environment

· Exceptional communication skills: written, verbal and presentation

· "Roll-up-your-sleeves" entrepreneurial attitude

· High attention to detail and a focus on fact-based decision making

· Strong computer skills, proficiency in Office applications, Web conferencing tools and experience with common presentation and account management software

Responsibilities

· 5+ years’ experience in consultative sales is required, preferably in the insurance or property restoration industry

· Strong self-starter that enjoys working in a fast-paced, competitive environment

· Exceptional communication skills: written, verbal and presentation

· "Roll-up-your-sleeves" entrepreneurial attitude

· High attention to detail and a focus on fact-based decision making

· Strong computer skills, proficiency in Office applications, Web conferencing tools and experience with common presentation and account management software

Job Requirements

Key Account Management

  • Operate as the lead point of contact for all matters specific to accounts assigned.
  • Build and maintain strong, long-lasting customer relationships with insurance carriers and new business partners
  • Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
  • Forecast and track key account metrics
  • Assist with high severity requests or issue escalations as needed
  • Work regionally with existing named accounts to identify additional sales opportunities by cross/up selling DKI Canada services.
  • Develop plans to promote DKI Canada services according to named account’s needs and decision-making process.
  • Maintain high degree of account maintenance activity and communication with all named accounts (i.e. schedule regular meetings with customer).
  • Ensure that named accounts’ expectations of DKI Canada are communicated throughout the organization and region

New Account Development

  • Identify account opportunities according to objectives outlined in National / Regional Plan.
  • Managing the complete business development lifecycle from lead generation through to opportunity qualification, presentation, price negotiation and close
  • Build a sales pipeline to ensure sales targets are achieved and where possible, exceeded
  • Develop and deliver sales presentations to potential clients
  • Adhere to sales process and provide accurate reporting to management using CRM.
  • Participate in Regional and National Sales meetings
  • Manage day to day sales activity
  • Detailed knowledge of the service offerings and competitive environment
  • Identifying and reporting on marketing opportunities
  • Provide monthly territory updates including forecasting
  • Other tasks and duties as assigned by management

Marketing Plan & Budget

  • Work with Regional Members to develop and implement an annual Marketing Plan and budget
  • Stay up to date of changes and trends within the industry including customers and competition
  • Supervise the Marketing Plan and maintain expenses within budget

Marketing Support

  • Attend trade shows, seminars, regional meetings at the direction of management.
  • Promote and co-ordinate attendance at trade shows, seminars, regional meetings
  • Research and secure regional speaking opportunities where possible.
  • Plan, coordinate and deliver DKI Canada training courses as required, according to the National / Regional Plan.
  • Assistance with RFI / RFP relating to Regional / National proposals.

Reporting / Communication

  • Submit monthly, quarterly and annual reports at the direction of management.
  • Attend national marketing committee and annual members meetings
  • Document all sales activity and success in closing key account opportunities
  • Utilize reporting tools to provide reports to clients as needed or directed or to members to support delivery of objectives and performance targets
  • Must meet the company’s monthly and quarterly targets and KPI’s
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